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IPrimo
Communications
for
Today and Tomorrow
Comdial's
new IPrimo SCS phone integrates smoothly with your
existing equipment, letting you continue to use
your Impact SCS phones right alongside your new
advanced IP Phone. With Comdial's IPrimo SCS phone,
you simply plug into your company's Local Area Network
or Wide Area Network for instant access to the IP
Network. Employees can use their high-speed Internet
connection to access the corporate network from
anywhere, whether traveling, telecommuting from
home, or visiting a branch office.
So when your company is ready to move to the next
generation of unified communications with an IP
Telephone, ...Comdial and Telephonix are
ready for you!
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Networking
A
healthy business never stops growing.
IP Networking makes it simple to link remote locations
to the IP-FX main convergence platform over your
LAN and WAN networks.
Benefits of Enterprise Networking:
Increase
productivity by providing real-time connectivity
to the main convergence platform.
Enhance
collaboration by enabling geographically dispersed
employees to communicate over the network,
Reduce
management costs with simplified system administration
through centralized network management software.
A
healthy business never stops growing.
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Comdial's
Impact Attendant
Don't overwork your attendant!
You depend on the
person who answers your phones to respond to all callers
professionally and efficiently. Your operator and
Impact
Attendant make a powerful team
to properly direct incoming calls, track down staff
members, and initiate conference calls-all while conveying
warmth and a smile, along with an air of professional
confidence. Give your attendant the control, flexibility,
and tools to best represent your company to the world.
With Impact attendant, it's easy to use
real-time displays to handle every call promptly and
professionally. At a glance, the attendant can determine
who is currently on the phone, the length of calls
in progress, and more! Your attendant can answer
the telephone and transfer conference calls with the
simple click of a mouse using intuitive hot keys.
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Comdial's
Corporate Call
With
the addition of Corporate Call, your entire staff
can take advantage of the same unified communications
features available to your attendant.
Corporate Call works with Microsoft Outlook so
that users can manage calls from their personal
computers. Plus, making a call with Corporate
Call is easy. Just click on an entry in your Microsoft
contacts or personal address book, and the system
dials the number for you. What could be simpler?
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Unified
Messaging
Never
Miss A Call Again.
What could be easier than a single mailbox
for telephone, pager, fax, and e-mail messages?
When
you combine
Comdial's FX II with Interchange unified
messaging you do just that. Voice mail, e-mail,
and
faxes merge into a single mailbox, allowing total
control over the flow of message information that
is so vital to the success of a business. Messages
move between communication devices without regard
to message type. This gives your staff the freedom
to access all their voice, fax,
and e-mail messages from
a PC or a telephone.
When accessing messages by phone, our sophisticated
text-to-speech software lets you hear all of your
messages, without the need of a digital display.
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Customer
Service PDF |
| Enhanced
Customer Service...Ride
the peaks and valleys of call volume with efficiency.
Customer Service is a powerful tool to help managers
and call taker improve customer satisfaction. When
call volume exceeds the available human resources,
Customer Service answers the call and continues to
remind them of their improving status for the next
call taker. Every business is a center for call
activity. And every day has its peaks and valleys
in call volume. Your capacity to manage every call
with optimal efficiency impacts each customer experience
and your bottom line. |
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Scout
The
features of our IMPACT
Phone in a mobile model..
Digital Spread Spectrum for
sound clarity and stability. Familiar business phone
functions such as message waiting, hold, call transfer,
teleconferencing, memory, and programmable keys.
Special
functions such as a headset for hands-free operation
and vibrating signal option.
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